City Diamond Group, Logistic Services aims at operational excellence with continuous improvement as key to growing our own business as well as our customers’ businesses.
We believe the only way to maintain long-term relationships with clients is by running the highest quality operation, and by measuring performance to constantly improve it.
Our management team is strictly concerned about Quality Policy and we keep a close liaison with our Vendors to maintain product quality, also we regularly monitor customer satisfaction as one of the measurements of our performance. We also monitor information relating to customer perception as to whether we met their expectations.
This is an ongoing process, and helps to ensure that we are achieving our objectives and delivering on our promise for quality services, innovation and continual improvement.